BSc (Hons) International Tourism and Hospitality Management (Final Year Degree)

Learning Outcomes – Knowledge:

• Critically debate the importance of and approaches to strategic leadership in organisations
• Identify and articulate how strategic leaders can achieve stakeholder collaboration to support organisational success
• Analyse and evaluate their own leader identity in order to shape their CV and professional digital profile
• Produce a comprehensive leadership development plan to enhance career prospects

Learning Outcomes – Skills:

• Exploring leader identity and leadership from a strategic perspective
• Reviewing and critiquing traditional and emerging leadership concepts, theories and models
• Impact of political, economic, socio-cultural and environmental influences on leadership
• Leadership for strategic change
• Analysing and using information management frameworks to support strategic leadership
• Developing collaborative leadership through coaching to engage others and support achievement of strategic organisational objectives
• Systems leadership for multi-disciplinary stakeholder collaboration

Learning Outcomes – Knowledge:

• Analyse and evaluate the key factors that impact business sustainability, resilience and growth
• Demonstrate a critical understanding of effective crisis management approaches
• Apply a range of analytical skills to understanding the complex inter-related functions of business

Learning Outcomes – Skills:

• The challenges of managing knowledge
• Communication, learning and sense-making
• Creativity and innovation leadership
• Continual learning and the importance of strategic renewal
• Crisis management and business resilience
• Contingency planning
• Strategic decision-making

Learning Outcomes – Knowledge:

• Appraise, evidence and apply the concepts and practices of management consulting within a range of sectors, organisations and job family roles
• Critique and defend the processes required for a consultant to meet a range of potential research settings
• Select and evaluate the tools and techniques required to source, critique and implement a range of potential viable and realistic solutions
• Debate and articulate the critical, methodical and creative problem-solving practices required to be an ethical and reflective internal or external consultant

Learning Outcomes – Skills:

• The role of a consultant and the importance of ethics and confidentiality
• The role and purpose of internal consultants
• Internal consultants as ‘researching professionals’
• Essential skills of a consultant to survive in a competitive global arena
• Physical verses virtual business consulting support services
• Scoping a business consultancy project for adoption
• Managing people and decision makers in a physical and virtual environment
• Commercial and academic research skills
• Client data utilization and business failure
• Bespoke and generic design of results
• Synthesis and presentation project recommendations for implementation including costs

Learning Outcomes – Knowledge:

• Analyse the concept of conflict and the obstacles and emotions encountered when having difficult conversations
• Demonstrate the ability to advise on a range of contentious employment practices using effective inter-personal skills in accordance with employment legislation to mitigate organisational risk
• Demonstrate and appraise their own essential HR transferable skill-set
• Analyse the ethical, procedural, legal and best practice requirements of a HR professional

Learning Outcomes – Skills:

• Conflict Resolution
• Having difficult conversations (courage to challenge and influence)
• Investigation interviewing (probing and being inquisitive in the handling of grievance, discipline, bullying and harassment processes)
• Negotiation skills
• Discipline/capability handling
• Grievance handling
• Redundancy handling
• The role of HR in supporting and mentoring line managers
• Dispute resolution techniques (settlements, mediation etc)
• Employment tribunals